Restaurant Team Member


Be a part of a team that MATTERS.

Chick-fil-A Rocky River hires business professionals that want to acquire skills to enhance their career portfolio. You will also gain knowledge of business principles and practices for a large corporation.

Team Member positions include guest service positions (register, food expeditor, bagger, drive-thru window, drive-thru headset, host/hostess) and food service positions.


Required skills

  • Enthusiasm, courtesy, and hospitality by incorporating operational excellence, 2nd mile service, and emotional connections with our guests
  • Ability to handle multiple tasks at once while working at a quick, yet efficient, and thorough pace
  • Communication skills with not only our guests but other team members as well
  • Honors and encourages others to follow the visions and values of the restaurant
  • Must be able to meet the physical demands of the position which includes, but is not limited to, standing for up to 8 hours and lifting up to 40 pounds


  • Demonstrate knowledge of the brand and menu items
  • Model and support clear communication between the front counter and kitchen staffs
  • Food services: prepare food orders for catering and in-store orders
  • Guest services: display hospitality to ALL guests, greet guests, take orders and payment, serve guests drinks and food, trouble shoot guest issues
  • Maintain a clean and pleasant environment
  • Follow Chick-fil-A’s operational policies and procedures

Pay and positions

  • Hourly (competitive)
  • Full time or part time
  • Must be available to work Fridays and/or Saturdays
  • Must have at least 3 days of availability